Shipping & Returns
Shipping
We generally process orders in 3-5 days.
Canada Post: Standard untracked lettermail is $3. Expedited with tracking & quicker delivery is $12.95.
Shipping times are listed at check-out.
*Note: Delivery standards do not apply to northern regions and remote centres.*
Canada Post: Standard untracked lettermail is $3. Expedited with tracking & quicker delivery is $12.95.
Shipping times are listed at check-out.
*Note: Delivery standards do not apply to northern regions and remote centres.*
We offer worldwide shipping- prices vary.
Local Pick-Up
Saskatoon pick-up is available (Rosewood area). Place your order online and select "SASKATOON PICK-UP" as your shipping option. You will receive an email with pick-up information when your order is ready.
Saskatoon pick-up is available (Rosewood area). Place your order online and select "SASKATOON PICK-UP" as your shipping option. You will receive an email with pick-up information when your order is ready.
Returns
All items are handcrafted in small batches, so at this time we do not offer refunds.
If there is a flaw in the product, we will gladly issue you an exchange or replacement.
Please email shopkiarae@gmail.com. No cancellations on orders.
If there is a flaw in the product, we will gladly issue you an exchange or replacement.
Please email shopkiarae@gmail.com. No cancellations on orders.
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Order Receipts/Gifts
I do not print off an order confirmation sheet. If your order is being shipped as a gift, I have small cards with to/from and there is room for a small note if you'd like to add to it. Please leave a note in your cart letting me know what you'd like written on the card.
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Feel free to email (shopkiarae@gmail.com) or message through Facebook or Instagram if you have additional questions.
Thank you for supporting Kia Rae Jewellery!