Shipping & Returns

Shipping
We generally process orders within 1-2 days (this excludes shipping time).
We ship with Canada Post: S
tandard untracked lettermail is $3.
Expedited with tracking & quicker delivery is $12.95.
Shipping times are listed at check-out. 
*Note: Delivery standards do not apply to northern regions and remote centres.*
We offer worldwide shipping- prices vary. 
Local Pick-Up 
Saskatoon pick-up is available (Rosewood area). Place your order online and select "SASKATOON PICK-UP" as your shipping option. You will receive an email with pick-up information when your order is ready. 
Returns
All items are handcrafted just for you, so at this time we do not offer refunds.
If there is a flaw in the product, we will gladly issue you an exchange or replacement.
Please email shopkiarae@gmail.com. No cancellations on orders. All sales are final.
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Order Receipts/Gifts
I do not print off an order confirmation sheet (save the recycling). If your order is being shipped as a gift, I have small cards that I use for gift orders. I fill them out with to/from and there is room for a small note if you'd like to add to it. Please leave a note in the cart letting me know what you'd like written on the card. 
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Feel free to email (shopkiarae@gmail.com) or message through Facebook or Instagram if you have additional questions. 
Thank you for supporting Kia Rae Jewellery!